My account 5

• How do I reset my password?
• Why has my email not arrived?
• How do I get a catalogue?
• How do I opt-out of emails?
• How do I opt-out of brochures?

Orders and quotes 9

• Can I amend my order?
• How do I know if my order was placed?
• Where do I find my invoice?
• Can you send me a quote?
• What is your best price for [product]?

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Payment 10

• What payment methods can I use?
• Can I pay by invoice?
• Can you send me a pro forma?
• How do I get a credit account?
• Do you price match?

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Delivery and collections 10

• What delivery options do you offer?
• Can you remove your branding and invoice?
• How can I track my delivery?
• Can you leave my parcel in a safe place?
• Can you give a message to the courier?

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Printing 6

• How do I send you my artwork?
• Do you offer a design service?
• Can you tweak my artwork for me?
• Can I proof my artwork before printing?
• Can I provide several pieces of artwork?

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Damages and returns 4

• Why are my acrylic products blue?
• How do I report a damaged item?
• How do I report a missing item?
• How do I return an item?

Product assembly 1

• How do I assemble my product?