Orders and quotes

Can I amend my order?
We pack orders so quickly that we can't usually make changes to addresses or products once the order has been placed. If you contact us immediately it...
Mon, 25 Jun, 2018 at 4:49 PM
How do I know if my order was placed?
If your order has been placed successfully you'll see an order confirmation page at the checkout and we'll email you this within 30 minutes of you...
Tue, 25 Sep, 2018 at 7:43 AM
Where do I find my invoice?
We will send you a VAT invoice via email after despatch. You can also obtain an invoice for your online order from the My Orders and Invoices page.  Invoice...
Tue, 25 Sep, 2018 at 7:42 AM
Can you send me a quote?
If you require a quote (or pro forma) for a number of products, you can do this online. Simply add the products to your basket and select the "Pay by i...
Tue, 25 Sep, 2018 at 7:44 AM
What is your best price for [product]?
To get an instant bulk quote for any product, simply go to the product page and click the Request bulk quote button. We'll either give you an instant q...
Tue, 25 Sep, 2018 at 7:45 AM
Can you provide product images I can send to my client?
If you're re-selling our products on to your client and wish to provide an image, you can obtain these on the website.  Click the image on the pro...
Fri, 7 Jun, 2019 at 2:01 PM
Do you have an order form?
Yes, if you want to speed up the ordering process you can use our order form to place your order.  Simply download the form, fill in the details of the ...
Thu, 20 Jun, 2019 at 1:01 PM
Do you provide product samples?
Yes, in some cases we're able to provide product samples. Please drop us a line with your request and we'll be happy to advise you. 
Thu, 5 Dec, 2019 at 5:16 PM
How can I see what products I've ordered before?
If you've purchased from us before and want to buy the same products again, you can see a list of all of your previous orders in the My Account section...
Thu, 5 Dec, 2019 at 5:24 PM